Jacy Lee

Senior Expert in Weida Plant Fiber Equipment:

18 Years in the Industry, Empowering Global Clients with Professionalism and Warmth

Since joining Weida in 2006, Jacy has always upheld the philosophy that "customer success is our success," transforming deep technical knowledge and global service experience into tangible value. She excels at translating equipment parameters and technical logic into clear, understandable scenario-based solutions, combining customer production processes with raw material characteristics to provide precise, actionable custom recommendations that truly fit business needs.

As a core driver of international business, she led the construction of a global service network covering Southeast Asia, Africa, South America, Europe, and Australia, leading the team to continuous performance breakthroughs. Facing cross-time-zone collaboration, she ensures timely responses with efficient and flexible communication mechanisms; when encountering technical issues, she quickly coordinates with the after-sales team to provide professional support, following up until the customer is satisfied. She advocates "full-process companion service" — from demand insight to stable equipment production, carefully guarding every link to make cooperation worry-free and reassuring.

In the team, she focuses on professional empowerment and service details, leading team growth with high standards; in the hearts of customers, she wins widespread trust with sincerity, reliability, and deep empathy. Because of this consistent professional dedication, industry colleagues often say: "In the field of plant fiber equipment, Weida Jacy is a trustworthy expert partner."

She believes: True professionalism stems from a deep understanding of customer needs and is achieved through actions that continuously create value.